Verizon now owns Yahoo, and all of a sudden when I went to log in today, because I signed up for newsletter, my password at Yahoo didn’t work. This is exactly what used to happen at the Verizon website when I had my phone and internet accounts there. The passwords never worked.
So, I went to reset the Yahoo password today, thinking that maybe I changed the password after last summer’s revelation that a billion Yahoo accounts has been compromised, and then didn’t write down the new one. That would explain the problem.
I told Yahoo to reset my password and was taken to a Verizon screen, which asked for my user name and zip code. I entered it, clicked and went to this page:
Yes, Verizon is going to mail me a temporary password by US Mail. That’s so 20th Century.
What else can you do? I’m supposed to be confirming my email address for a newsletter. I click the button and am taken to this page:
They’re acting as if I’m a Fios customer. I’m not. I’m a Yahoo customer, who will be getting his password reset by US Mail! (That’s where the exclamation mark went.)